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Privacy Policy

Effective Date: June 2 2025

 

Root & Rise Consulting (“we,” “our,” “us”) is committed to protecting the privacy and confidentiality of the personal information of our website visitors, clients, and prospective clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information, in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

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1. What Personal Information We Collect

We may collect the following types of personal information from you:

  • Contact information (such as name, email address, phone number, or job title)

  • Business information (such as company name, size, or industry)

  • Technical information (such as IP address, browser type, and site usage through cookies or analytics)

  • Information you provide through forms, emails, surveys, or consulting engagements

We do not knowingly collect personal information from children under the age of 13. If you believe we may have collected such information, please contact us immediately.

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2. How We Collect Information

We collect personal information through:

  • Website forms (e.g., contact or inquiry forms)

  • Newsletter sign-ups

  • Consultation or service requests

  • Direct email or phone communications

  • Cookies and third-party tools (e.g., Google Analytics) to understand site usage

You can disable cookies through your browser settings; however, this may affect your website experience.

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3. Why We Collect Your Information

We use your information for the following purposes:

  • To communicate with you about services, consultations, or updates

  • To fulfill service requests and deliver consulting engagements

  • To understand how our site is used and improve user experience

  • To send you optional marketing updates or newsletters (you may opt out anytime)

  • To meet legal or regulatory obligations

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4. Consent and Your Rights

We collect, use, and share your personal information with your consent, or as permitted or required by law.

Under PIPEDA, you have the right to:

  • Access your personal information

  • Request correction or deletion of inaccurate or outdated information

  • Withdraw consent for marketing or data processing

  • Ask how your information has been used or shared

To exercise these rights, contact us at:
📧 megan@rootandriseconsulting.ca
We will respond within 30 days in accordance with PIPEDA.

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5. Sharing Your Information

We do not sell or trade your personal data. We may share information with trusted third-party service providers only to help us:

  • Host our website or email communications

  • Analyze website performance (e.g., Google Analytics)

  • Deliver consulting services (e.g., through subcontractors under NDA)

All third parties are contractually bound to comply with privacy obligations consistent with this policy and Canadian law.

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6. Data Retention and Security

We keep your information only as long as needed to fulfill the purposes outlined or as required by law. We use appropriate physical, technical, and organizational safeguards to protect your data from unauthorized access, disclosure, or misuse.

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7. International Data Transfers

Although we operate primarily in Canada, some data may be processed or stored outside the country (e.g., cloud-based tools or platforms). In such cases, your data is still protected under strict confidentiality agreements and applicable privacy laws.

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8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. The “Effective Date” at the top of this page will always show when it was last updated.

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9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, contact:

Root & Rise Consulting
📧 megan@rootandriseconsulting.ca

We welcome your feedback and are committed to resolving any privacy-related inquiries promptly and transparently.

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